Privacy Policy

Privacy Policy

Last updated: June 22, 2025

Seluni (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seluni.co.uk and when you interact with us through purchases, email subscriptions, or other services.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal data:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely via Shopify or its integrated payment providers)
  • Order history and customer service interactions
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase or support inquiries
  • Send marketing emails if you’ve given explicit consent
  • Understand user behavior to improve our website and services
  • Ensure compliance with legal obligations

3. Marketing Communications

If you have opted in to receive marketing emails, we may send you updates about promotions, new products, and wellness insights. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

4. Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. This includes third-party tools such as:

  • Google Analytics – to understand how users interact with our site
  • Meta Pixel – to measure advertising performance and serve relevant ads on Facebook and Instagram

You can adjust your cookie preferences through your browser settings.

5. Sharing Your Information

We never sell your data. We only share your information with trusted third parties necessary to run our business (e.g., Shopify, payment processors, email platforms, analytics services). All third parties are required to protect your data and only use it for the purpose of providing their service.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your data (in some circumstances)
  • Withdraw consent for marketing at any time

To exercise any of these rights, please email us at support@seluni.co.uk.

7. Data Security

We take appropriate technical and organizational measures to safeguard your data. Payment information is processed securely via Shopify and is never stored on our servers.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
support@seluni.co.uk